Love Letters Sydney FAQs
We hope these questions and answers help you in your decision
How do we process our payment of hire?
Deposit and Payment a) 25% of total is required upon booking to secure your spot. Outstanding 75% is to be paid 1 month prior to event date. Additional/early payments may be made if approved by Love Letters AU. b) Initial deposit of 25% is non-refundable after 48 hours. c) All payments must be made by dates requested on invoice. Failure to pay these dates may result in cancellation of hire. Payment method Payment can be made using Credit Card/Amex/ Paypal or Bank transfer
Can we decorate the letters?
You sure can! Just let us know beforehand. We totally encourage a little creativity and can help put you in touch with some amazing florists/stylists to help you create a unique prop.
Can you set the letters up outside?
Definitely! Our goal is to try and make your vision come true! However if we are facing heavy wind or rain, we may have to put them in a sheltered position to ensure the safety of the props and most importantly, you and your guests. When going outside, we just need to ensure that they are going on a solid, flat ground for safety reasons, and most importantly – our set-up team need to be aware of an outdoor set-up prior to the event so we can bring the correct equipment.